FAQ

Frequently asked questions (FAQ)

Are all products authentic?

Yes. All products offered by Card Republic are authentic and sourced from verified suppliers and distributors.

Do you sell sealed products?

Yes. Products marked as Sealed are supplied in original manufacturer packaging unless the product page states otherwise.

How long does delivery take?

Estimated transit times and current Card Republic shipping zones:

Slovakia

  • Pickup point: €3.99 · approximately 2–4 business days
  • Address delivery: €5.99 · approximately 1–3 business days
  • Free shipping from €100

Czech Republic

  • Pickup point: €4.99 · approximately 2–5 business days
  • Address delivery: €6.99 · approximately 2–4 business days
  • Free shipping from €150

EU Nearby — Hungary & Poland

  • Shipping: €9.99 · approximately 3–5 business days
  • Free shipping from €150

EU Central — Germany, Austria, Slovenia & Croatia

  • Shipping: €11.99 · approximately 3–5 business days
  • Free shipping from €150

EU West / South — Netherlands, Belgium, Italy, Spain & Romania

  • Shipping: €14.99 · approximately 4–7 business days
  • Free shipping from €180

EU Extended — France, Portugal, Ireland & Denmark

  • Shipping: €18.99 · approximately 5–8 business days
  • Free shipping from €220

Delivery times are estimates. The exact carrier options and final shipping price available for your address are shown at checkout.

How quickly do you dispatch orders?

We aim to dispatch in-stock products as quickly as possible, usually within 24 hours on business days.

How do you pack orders?

Every order is packed with a focus on protecting the product in transit. We use suitable filling and protective packaging for the product type.

Can I return an ordered product?

Consumers may withdraw from the contract within the statutory period. Detailed conditions are available in our Refund policy.

What should I do if my product arrives damaged or incorrect?

Contact us as soon as possible, include your order number and attach photos of the parcel and the issue so we can resolve it quickly.

Are collectible cards suitable as an investment?

Some collectible products may increase in value over time, but this is not guaranteed. Value depends on the edition, condition, rarity, demand and purchase price. Information on Card Republic does not constitute investment advice.